225 reviews of i-to-i TEFL

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Review 210 of 225 i-to-i TEFL

20%
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They just let you log in once and can’t enter again and take your money. I have contacted them but no answer and used the live support and they just read!

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Review 209 of 225 i-to-i TEFL

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good day

am EXTREMELY DISAPPOINTED in the 24 hour feedback time, which DOES NOT HAPPEN. I pd the FULL AMOUNT for the 300 hour course and need to cut back to the 120 hour course.

I did receive, after quite a while, feedback the I may do this, but NO ANSWER RE MY LOGIN DETAILS.

VERY POOR CUSTOMER SERVICE…..

RM COETZEE

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Review 208 of 225 i-to-i TEFL

23%
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I have been a huge ambassador for the i-to-i institution as they seemed affordable and reputable.

However, after months of dispute about unwarranted charges made on my account as well as no clarification from them or their legal representatives, I am deeply disappointed as a client and as a student.

They will send you pillar to post and when you ask for feedback or documentation, they hardly ever respond.

I never expected to receive such poor service from them.

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Review 207 of 225 i-to-i TEFL

40%
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I enrolled for this course around March/April. At the end of May I had to take 3 weeks off. This was just after I submitted my first assignment. My assignment was returned a day or two after I had left. I could only submit 3 weeks later. Since then I haven’t received any feedback on my resubmission. In the meantime I had to complete my other 2 assignments, which I submitted as well. My course is due to expire this week and I haven’t received any further feedback. I refuse to pay for an extension until this is resolved and I know by how much I need to extend my course. My username is coertjo313 and my tutor is Francesca.

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Review 206 of 225 i-to-i TEFL

28%
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I would be lying if i said this course did anything they promised or garunteed.

The customer service is regrettably disgusting and probably the worst i have seen with any company. The tutors dont respond to complaints or queries, the support team doesnt respond to issues on time, and now the 30 day certificate issueing gauruntee has taken 41 days and they have no idea when my certificate will be ready.

I paid for the TEFL Prime account with gauruntees 2 business day marking times, and the fastest marking i received was no shorter than 2 weeks, When i complained about it (the 5 times it happened) i never received a response and was prompted to pay more more for Fast tracking the marking times… I then enquired about compensation for the money i spent on fast tracking and again…….. no answer…

This has been the worst experience ever and would not recommend to ANYONE

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Review 205 of 225 i-to-i TEFL

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Just awful. This is only a money making scheme with no regards to users. It’s a huge regret of mine using this company as I feel like I’ve been swindled. I’m a mum of a little toddler and was pregnant who struggled to keep up with demand of motherhood, pregnancy and subsequently child birth. I expressed my difficulties and anxiety with this and hoped to freeze my account incase I don’t make the deadline but all was disregarded and the only option provided was to buy a course extension nearer the time and pay 100’s of pounds extra. They only emphasise on money and charged me 100% interest in the course fee when I missed a payment due to an oversight around the time I had just given birth. Very disappointing.

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Review 204 of 225 i-to-i TEFL

33%
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No very happy with i-to-i service.

It’s very bad overall.

I start my course in 2022 and at July 2024 I finished my last assignment and submit it….they mark it and after the first attempt they send my assignment back and give feedback on it .

I fix the assignment and still waiting for them to mark my stuff. The marker never received my assignment or something…..they take forever to answer your email.

I pay alot of money and need that certificate because I will take it further.

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Review 203 of 225 i-to-i TEFL

28%
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very poor customer service and they dont allow me to freeze account , pause payment or cancel my account. so even though im not using the account they still want me to pay

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Review 202 of 225 i-to-i TEFL

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Avoid at all costs. The customer service is diabolical. They never answer their emails, the online chat option is useless and whoever is employed to answer it needs to be fired for being clueless and extremely rude and when you call you’re on hold for 30+ minutes. My assignments were late to be marked and I was on the old portal which if I didn’t complete my course by July 31st everything would be lost. This company affected me and gave me awful anxiety. Please avoid this, there’s so many better companies who actually care about your development.

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Review 201 of 225 i-to-i TEFL

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Apparently it takes them 30 days to refund… like… what is taking so long? They would never reply to my emails regarting the refund process so I had to take matters into my own hands and report it to PayPal. I’m giving them time until August 10th (as of now, it’s July 23rd, 2024). They are scammers and they do not want to refund the money.

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